| PAYMENT METHODS
We accept MasterCard/VISA, Discover and American Express. Money
orders are accepted by mail. Once we receive payment, we will ship
your items.
SHIPPING & HANDLING
We ship Priority Mail® - Basic Shipping and handling is $8.00
(Small) and $12.00 (Large). For Express mail or International packaging
an invoice will be sent with the shipping and handling amount prior
to shipping.
RETURN POLICY
If for any reason you are not satisfied with your purchase, you
may return it within 15 days for your money back or another item
of equal value. Email us at inquiry@close2youdesigns.com within
2 days of receiving the item if you plan to return the item. Include
in your email the item number and/or item name, as well as a number
where you may be reached. Your package must contain your original
invoice and should be returned insured with a delivery confirmation.
The item must be returned in its original saleable condition. Shipping
charges are not refundable.
Money back returns will not be accepted after the 15-day period;
however, you may exchange any item for an item of equal value within
a 30 day period. After 15 days, returns are subject to a 10% handling
fee. Shipping charges are not refundable. Please follow the same
directions for returning merchandise as you would for the 15 day
period.
IF YOU BREAK…
If you break a piece, email us and let us know the name or item
number of the piece or include a picture. If you have all parts,
we can repair the piece for a nominal fee. If you lose part(s) of
the item, we may be able to replace and/or reconfigure the piece.
If the item length is of concern, it can be made shorter and many
times, longer if parts are still available. All lengths are displayed
online for each bracelet or necklace.
CUSTOM DESIGN
Yes we do! Let us know what you are looking for
- matching an outfit, another piece of jewelry – whatever.
We’d love to do something special for you. Email us: inquiry@close2youdesigns.com.
GIFT CERTIFICATES
Want to purchase a gift certificate for someone special? Email us
and let us know the amount for the gift certificate. We’ll
send you a special Close2You Gift Certificate via email to present
and use on-line.
PRIVACY POLICY
Your personal information is not shared with other entities.
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